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How We Handle Your Privacy

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, your information stays protected under our strict privacy framework.

Data you controlTransparent policiesYour account rights
erek piring How We Handle Your Privacy
REACH OUT

How to Ask Questions About Your Privacy

In-Lobby Help Open the help menu in your account and select 'Data & Privacy' to see…
Email Support Write to our privacy team at [email protected] with your account email.
Account Settings Review what we collect on the Privacy tab in your Settings.
HOW WE OPERATE

Data Security, Cookies and Your Control

Account Encryption

Every deposit via DANA, OVO, GoPay or QRIS is encrypted end-to-end.

Cookie Use

We use cookies to keep you logged in on your device and to remember your game preferences.

Withdrawal Verification

Before we send payouts to your DANA, OVO, GoPay or QRIS wallet, we verify your identity once more to prevent…

Data Retention

We keep your account data for as long as your account is active.

Third-Party Sharing

We do not sell your data to marketers. We share minimal information with payment processors (DANA, OVO, GoPay, QRIS) and…

Change Your Consent

Go to Settings > Privacy Preferences to adjust email notifications, marketing contact and data collection choices.

Your Privacy Rights, Answered

Yes. Go to your Settings, select 'Data & Privacy', and click 'Request My Data'. We'll send you a full export of your profile, transactions, and gameplay history within five business days to your registered email.

If you close your account, we stop collecting new data immediately. We keep records needed for withdrawals and anti-fraud checks for three years as required by law, then permanently delete everything else.

No. We use cookies only on erek piring to log you in and remember preferences. We do not track you on other sites. Third-party analytics partners see only anonymous, aggregated data about our site traffic.

We store only your payment method type and last four digits for your records. Full payment details are handled by the payment provider themselves; we never store your complete card or wallet credentials.

Yes. Contact our support team at [email protected] to request early deletion. Depending on local law and any open withdrawals, we will delete what we can immediately and confirm the timeline for remaining records.

If we detect unauthorized access, we notify affected accounts within 24 hours via email and our help centre. We also report to relevant authorities where local law requires it. Our security team reviews and patches the breach within 48 hours.

You must be at least 21 years old to open an account where local law permits. We do not knowingly collect data from anyone under that age. If we discover a minor account, we close it and delete all associated data immediately.