What Information We Collect and Why
We collect your name, phone number, email and identification details when you register. We also record your deposit transactions through DANA, OVO, GoPay and QRIS so we can process payouts and meet anti-fraud requirements. Your gameplay history, device type and IP address are logged to spot
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unusual activity on your account. Where local law permits, we store this data to verify your eligibility and process withdrawals correctly. You can request a copy of all data we hold about you, or ask us to delete inactive account records, depending on local law. Our
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support team at Jakarta responds to data requests within five business days through email or the in-lobby help centre.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.